Privacy Policy

What we collect

What you tell us: your name, phone, email, the address to clean, access and building notes.
Your quote: home size, extras and the date you pick.
Your text message choices: which text boxes you checked, the wording you agreed to, and when.
Payment details, handled by Stripe. We see the card type and last 4 digits, never the full number.
How you found us: ad click IDs and campaign tags in the link you used, the page you landed on and the site that sent you. We keep these for 90 days in your browser and attach them to your quote.

How we use it

To schedule and do your clean, send your photo report and charge your balance.
To text you about your booking, if you checked "Text me about my booking."
To text you once about a booking you started but didn't finish, and occasional offers, only if you checked "Text me follow ups and offers."
To see which ads and listings bring in bookings, so we spend less on the ones that don't.

Text messages

We never sell or share your mobile number or text message consent with third parties or affiliates for marketing or promotional purposes. The only outside company that gets your number for texting is the provider that delivers our messages, and only to send them. Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out or HELP for help. The full details are in our text message terms.

Who we share it with

Only the services that help us run the business: our payment processor (Stripe), our database host and our texting provider. Your crew sees the address, access notes and your first name. We don't sell your information.

Cookies and analytics

We use Google Analytics and Google Ads tags to measure visits and bookings. They see how you use the site, not your phone number or text message consent. You can block them with your browser settings or an ad blocker and the site still works.

Your choices

Ask us to see, fix or delete your information any time at [EMAIL]. We keep booking and payment records as long as tax law requires.

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